Constructive Conflict Resolution

This program introduces a dispute resolution process and helps you use tools to assess how you currently manage and contribute to conflict. An experiential learning approach will engage you in developing practical skills to deal more effectively with conflicts, and re-establish trust where communication has broken down. A collaborative conflict resolution method, combined with coaching and feedback on actual workplace conflicts, will enable you to anticipate, and, in turn, effectively manage and defuse, workplace clashes. This will contribute to more cohesive, healthy, productive teams.

Note: The learning from this program may also alleviate family tensions that may be affected by the ‘fallout’ from conflicts at work.

This program will help you:

• Become aware of, and understand, your own approach to conflict
• Develop sensitivity to difficult behaviours and learn to decode them
• Learn powerful tools and techniques for managing strong emotions
• Apply a dispute resolution and meditation process with confidence

What results can your organization expect?

• Identify sources of conflict
• Understand the impact of emotional toxins in the workplace
• Anticipate workplace conflict and respond proactively
• Embrace conflict as an opportunity for team and organizational growth

Click below for an overview of our other programs:

Coaching

Maracon offers specialized coaching for individual and small groups.